EDMS in Russia: industry specifics
The most active electronic document management systems EDMS() in Russia are being implemented in the public sector. Among the companies of the commercial sector, financial and trading enterprises stand out.
Overview of Electronic Document Management and ECM
Content |
2021
Distribution of EDMS/ECM projects by industry for the entire observation period
As of December 2021, the TAdviser project base included information on about 6.7 thousand EDMSECM implementations/systems. Traditionally, the public sector leads among customers of such solutions. The top five also includes construction companies, the financial services industry, trade and mechanical engineering.
2020: Gazprombank Avtolizing: 22% of Russian companies still do not use EDO in their activities
About 22% of Russian companies still do not use electronic document management (EDO) in their activities, despite all its obvious advantages. This was announced on December 29, 2020 by Gazprombank Avtolizing. Among the main reasons for failure are the lack of necessity and a conservative approach when choosing storage media . These are the results of a survey conducted in early December by Gazprombank Avtolizing among 250 companies in Moscow and St. Petersburg.
The lowest penetration of electronic document management was recorded among individual entrepreneurs (64%), enterprises on a simplified taxation system (70%) and micro-enterprises (72%). According to their representatives, in this practice, companies "do not see the needs" (44%), "prefer paper media" (13%), operate with "small document flow" (6%) or even received the appropriate "management order" (6%) and simply "are waiting for an order from above" (4%).
Nevertheless, as it was possible to find out from communication with respondents, the share of companies connected to any EDO operator is quite high - 78%. Among the most commonly used electronic document management systems, respondents were named GSI (47%), (Kontur.Diadok 39%), (7 Kaluga Astral %) and (5 Taxcom %).
Gazprombank Avtolizing, which provides transport rental services for business within the framework of the concept of light leasing (flexible financing conditions, including the use of EDO, as well as the conclusion and subsequent maintenance of contracts online), reminds: during remote work, electronic document management will help easily replace traditional. To work with it, you only need the Internet and a qualified electronic signature (KEP), it is cheaper and faster than paper, and in difficult economic realities this is especially important. If sending a package of documents by standard mail costs 50-60 rubles, then through the electronic data transfer system - 5-7 times cheaper. It is not necessary to wait a few days for the counterparty, perhaps, to receive the papers - sending and guaranteed receipt takes a few seconds.
For a number of companies, the introduction of EDO was a necessary measure with widespread self-isolation and active restructuring of business processes: offline stores were transferred to the online format, goods were sent with couriers and delivery services, and offices for employees were organized right at home. Electronic document management in such a situation is another opportunity to adapt the business to new realities, to make it safer.
 | Electronic document management is suitable for companies even with a small amount of document management - the immediate effect of digitalization in the form of savings on paper and sending documents for them is guaranteed. And medium and large businesses are completely interested in automating document flow, because for it, the decisive arguments in favor of EDO are the acceleration of processing large amounts of data, reducing labor costs at all stages of working with documents and reducing tax risks, - comments Lilia Markova, General Director of Gazprombank Avtolizing. |  |
2019
Distribution of EDMS/ECM projects by industry for the entire observation period
For 2019, there were no major changes in the industry EDMSECM distribution/-projects, according to the TAdviser database. As a year earlier, the public sector is in the lead among customers of such solutions. The top five also includes the financial services, construction, trade and mechanical engineering industries.
Over the past year, projects for the introduction of EDMS/ECM systems have been most often implemented in trade (+ 71 projects), construction (+ 66 projects), medicine (+ 47 projects) and the public sector (+ 42 projects).
2018
Distribution of EDMS/ECM projects by industry for the entire observation period
Most often, according to the TAdviser project database , EDMS/ECM-systems are implemented in the public sector, financial sector, construction and. to trade
Among more than 5 thousand EDMS/ESM projects known to TAdviser, 14.7% are government agencies. In 2018, the database of projects was replenished with information on 72 implementations in this area. The financial industry accounted for 49 projects per year, construction - 68, trade - 65.
More than half (51%) of all EDMS/ESM implementations are in 6 industries - the public sector, financial services, construction, trade, mechanical engineering and power.
The largest projects of vendors and integrators of EDMS/ESM systems
The table below presents the largest projects completed by some domestic EDMSECM market participants/systems in 2016-2018. Up to 5 of the largest projects are listed for each company.
| EDMS/ECM Vendors and Integrators | Customers | The essence of the project | Decision | Quantitative indicators |
| 1C | Polyus | [[1C: Document Flow 8 | "1C: KORP Document Management]]" | 3000 workplaces |
| Русагро ГК | Automate the work of the Rusagro Group of Companies with 1C: Document Flow CORP | "1C: Document Flow CORP" | 2500 jobs | |
| St. Petersburg State Unitary Enterprise Passazhiravtotrans] | Implementation of an automated ERP system based on 1C:ERP Enterprise Management 2 and 1C: Document Flow 8|[[1C: Enterprise 8.0 | 1C:Enterprise 8]] KORP. ERP Enterprise Management 2 + Document Management | 1250 workplaces | |
| Gazprom avtomatizatsiya | Organizing a Single File Storage Based on 1C: Document Flow CORP | "1C: Document Flow CORP" | 1200 Workstations | |
| Qiwi Group | Transition to 1C: Document Flow and Implementation of SZDO Using 1S:DO | "1C: KORP Document Management" | 1000 Workplaces | |
| ID Management Technology | IDGC of Center | Software Development on the EMC Documentum Platform in Terms of Updating Current Solutions to Version 7.2, Development of Electronic Archive Software, Development of Software for Automation of Collective Tasks in ACS|[[Documentum | EMC Documentum]] | 8800 Users |
| FGC UES | Creation of an automated system "Register of UES objects" | 9500 users | ||
| ФСК ЕЭС | Creation of an automated system of legally significant electronic business document management (AS UWEDO) | 7000 users | ||
| MOESK | Creating a single electronic corporate document repository | 5000 users | ||
| Rosseti | Project on creation and replication of information security subsystem in automated management document management system (ASUD) | 40,000 users | ||
| Docsvision | Alrosa | [[Docsvision (EDMS/ECM system) | Docsvision]] | 18000 users |
| GAZ IT Service | Docsvision | 15,000 users | ||
| Росимущество | Docsvision | 5000 users | ||
| Government of the Tver Region | Docsvision | 3500 users | ||
| FSUE Rosmorport | CSEDO for Rosmorport, Rosmorrechflot and 15 subordinate institutions | Docsvision | 3,500 users | |
| InterTrust | VTB | EDMS CompanyMedia | 22,000 jobs, more than 2.5 million registered documents per year | |
| Government of the Yamalo-Nenets Autonomous Okrug | Transition to the new version of the EDMS | 8000 jobs | ||
| Krasnoyarsk Territory Administration | CompanyMedia 5 electronic document management organizations | 5500 workplaces | ||
| Администрация г. Севастополь | Implementation of CompanyMedia 5 EDMS | CompanyMedia EDMS, SPO components | 2250 workplaces | |
| Comet Corporation | Implementation of automated document-oriented business process management system based on CompanyMedia 5 | EDMS CompanyMedia, PostgreSQL DBMS | 900 workplaces | |
| Corus Consulting | Megaphone | Project to create EDMS for SSC MegaFon""|SAP|Extended ECM by OpenText | Uses 800 employees. Support for simultaneous operation of 3000 users. Potential for 30,000 users | |
| FSS | [[Korus Consulting: Avandok (formerly ECM Sputnik, EDMS Sputnik) | ESM platform "Sputnik]]," SPO components | 25,000 registered users, 2500 concurrent users | |
| Lanit | RusHydro | [[LanDocs | LanDocs]] | 12,500 Jobs |
| MUEC | Upgrade to the third version of the LanDocs ECM platform | LanDocs | 2000 users | |
| Syntellect | Industrial Development Fund | [[Syntellect Tessa | Tessa]] | up to 100,000 users, enlim |
| [[Банк ВТБ|VTB] ]/VTB24 | Centralized document and business process management solution | Tessa | 40,000 users | |
| Gazprombank | Electronic customer archive and product dossier on Tessa platform | Tessa | 6000 users | |
| Дикси | Transition from paper invoice exchange with suppliers to legally relevant electronic document management based on the Tessa platform | Tessa | 5000 users | |
| SMP Bank | Loan Application Approval System based on Tessa platform | Tessa | 4000 users | |
| EOS | Moscow City Pedagogical University (MGPU) | [[EOS for SharePoint 2013 | EOS for SharePoint]] | 2500 jobs |
| Stoloto Trading House (JSC TK Center) | EOS for SharePoint | 1200 jobs | ||
| Gazprom Transgaz Moscow | EDMS Case | 899 jobs | ||
| Gamma TD | EOS for SharePoint Integration with Trading Information System | EOS for SharePoint | 750 Jobs | |
| Kopey Machine-Building Plant | EOS for SharePoint | 684 jobs |
| TAdviser 2018 |
2017
Distribution of EDMS/ECM projects by industry for the entire observation period
A dozen industries that account for the bulk EDMSECM of implementations/systems remain almost unchanged. In 2017, the transport sector got into the top 10 most popular industries, displacing consulting.
Most of the EDMS/ESM projects are carried out in the public sector. Over the past year, the TAdviser database has been replenished with information about 86 implementations in this area. The financial industry accounted for 46 projects per year, construction - 30, engineering and trade - 29 and 26, respectively.
More than half (52%) of all EDMS/ESM implementations are in 6 industries - the public sector, financial services, construction, trade, mechanical engineering and power.
Large EDMS/ECM projects 2015-2017
Major projects for creation, migration and EDMSECM development/-systems in 2015-2017 *
| Customer | Performer | System | Number of AWS, licenses or users * * | The essence of the project | Details |
| Ростелеком | AT Consulting|[[Documentum | Documentum]] | 75000 | EBED Development | * * * |
| [[Электронная Москва АО|Electronic Moscow] ]/Moscow Government | Document Management Systems-Technical Center|[[EDMS practice | EDMS Practice]] | 66000 | EDMS Migration from Oracle to Postgres | |
| Federal Penitentiary Service of Russia | "Logic of Business" | "Logic of Business. Public Administration " | 64000 | Implementation of EDMS" Business Logic. Public Administration | * * * |
| Росатом | CROC, AT Consulting|[[Documentum | Documentum]] | 47000 | Optimizing/Replacing System User Interfaces | * * * |
| Bank of Russia | EOS | Delo | 42000 | ||
| Правительство Московской области | Document Management Systems, Postgres Professional (PPG, Postgres Professional) EDMS practice | 42000 | Migration of interdepartmental EDMS database from Oracle DBMS to PostgreSQL | ||
| «Почта России» | National Center for Informatization (NCI), 1S-KSU, LANIT|[[1C: Document Flow 8 | 1C: Document Flow]] 8 | 40000 | ]| * * * | |
| ВТБ24 | Synthellect|[[Syntellect Tessa | TESSA]] | 40000 | Electronic Document Archive of RKO Legal Entities and Individual Entrepreneurs, Automation of ACD Processes | * * * |
| «ВымпелКом» | AT Consulting|[[Documentum | Documentum]] | 25000 | Implementation of the management subsystem for organizational and administrative documents and internal regulatory documents | * * * |
| Federal Tax Service of Russia | Business logic | ECM Logic"" | 28000 | Creation of ECM subsystems for Tax-3 AIS FTS of Russia | | |
| «Transneft " | CROC|[[Documentum | Documentum]] | 25000 | EDMS Modernization and Replication | * * * |
| VTB | InterTrust|[[CompanyMedia | CompanyMedia]] | 22000 | Development of EDMS | * * * |
| «Сургутнефтегаз» | Directum|[[Directum (EDMS/ESM system) | Directum (EDMS]]) | 20,000 | Completion of EDMS implementation. The system covers not only workflow, but also processes that are not typical for ECM systems, for example, management of design and estimate documentation (PD) | * * * |
| Sberbank RF | Technoserv Consulting | IBM Content Foundation (formerly IBM FileNet) | 20,000 | Knowledge Management Implementation | * * * |
| «T Plus " | Akelon | Directum | 18500 | Implementation of a unified document management system | * * * |
| Россельхозбанк | Business Logic | "EA Logic" | 10000 | Creating an automated system for managing the storage of documents on paper and electronic images | * * * |
| Правительство Удмуртской Республики | Directum|[[Directum (EDMS/ESM system) | Directum]] | 10000 | System Development | * * * |
| Government of Rostov Region | EOS | "Delo" | 10000 | Project development | * * * |
| Дикси | ECMGroup.Pro, Synthellect | TESSA | Archive of electronic SF and other documents, exchange of documents through SZDO with a network of suppliers, support for 5 EDM providers | * * * | |
| Фонд развития промышленности (ФРП) | Synthellect | TESSA | 10000 | Integration with the GISP portal, service for managing legally significant electronic document flow of GISP participants | * * * |
| YNAO Government | InterTrust | CompanyMedia | 8000 | ||
| FMS of Russia | Business Logic | "EDMS Logic" | 8000 | Migration from Documentum to the "EDMS Logic" solution based on Alfresco and PostgreSQL software | | |
| OGV of the Republic of Bashkortostan | Medialux | Delo | 8000 | Development of an interdepartmental electronic document management system | * * * |
| SIBUR Holding | CROC|[[CROC: Corporate Electronic Document Management System | CROC KSED]] | 7500 | Implementation of centralized corporate information system for document automation and document storage management | * * * |
| Government of the Tyumen Region | Directum|[[Directum (EDMS/ESM system) | Directum (EDMS]]) | 7000 | Integration of the Unified Interdepartmental Electronic Document Management System (EMSED) with the ССТУ.РФ portal | * * * |
| Metalloinvest | 1S-KPD | 1C: Document Flow | 6000 | ]| * * * | |
| «Ингосстрах» | Directum|[[Synerdocs | Synerdocs]] | 6000 | Exchange of electronic documents using the Synerdocs service | * * * |
| «Ингосстрах» | Haulmont|[[ABSTRACT Document and Task Management System | THESIS Document and Task Management System]] | 6000 | Implementation of EDMS THESIS | * * * |
| «Alrosa " | Timlis Consulting | Docsvision | 6000 | ||
| Администрация Красноярского края | InterTrust|[[CompanyMedia | CompanyMedia]] | 5500 | Development of EDMS | * * * |
| «Locomotive Technologies " | MaiTek | Directum | 5000 | Functional Development of the System in All Holding Companies | * * * |
| МРСК Центра | Ensys Technologies|[[Documentum | Documentum]] | 5400 | Procurement of licenses for 282.4 million rubles for a period of at least 10 years for the development of Documentum | | |
| Росгеология | Haulmont|[[ABSTRACT Document and Task Management System | THESIS Document and Task Management System]] | 4150 | Document Management and Confidential Information Protection | * * * |
| «РусГидро» | Lanit|[[LanDocs | LanDocs]] | 4000 | Development of corporate EDMS on the software platform of a domestic developer | * * * |
| SMP Bank | Synthellect|[[Syntellect Tessa | TESSA]] | 4000 | Credit Application Approval System | * * * |
| Government of Novosibirsk Region | InterTrust | CompanyMedia | 3600 | Modernization of Regional EDMS | * * * |
| Rosenergoatom | CROC|[[Documentum | Documentum]] | Implementation of Technical Documentation Management System | * * * | |
| "Polyus " | 1S-KPD|[[1C: Document Flow 8 | 1C: KORP Document Flow]] | 3000 | EDMS Building. Automated key business processes of the company within the framework of contractual |
| * - In addition to new projects that started in 2015-2017, the table includes projects completed earlier, but developed during the specified period | TAdviser 2017 |
| * * - Approximate current or planned number of licenses, AWS or users specified " |
2016
Distribution of EDMS/ECM projects by industry for the entire observation period
According to TAdviser, as of November 2016, the most active EDMSECM projects/were implemented in the public sector and social structures. About 19% of almost 4 thousand implementations of this class of systems belong specifically to government agencies.
High demand for EDMS was also recorded in the financial industry, construction, trade, mechanical engineering and power.
Large EDMS/ECM projects 2015-2016
| Customer | Performer | System | Number of AWS, licenses or users * | Details | Description |
| Moscow Government | Document Management Systems-Technical Center | EDMS Practice | 66000 | EDMS Migration from Oracle to Postgres | |
| Rosatom | CROC, AT Consulting|[[Documentum | Documentum]] | 50000 | |... | |
| Центробанк | EOS | Case | 42000 | ]|... | |
| Правительство Московской области | Document Management Systems, Postgres Professional | EDMS Practice | 42000 | Migration of Interdepartmental EDMS Database from Oracle DBMS to PostgreSQL| | |
| «Почта Russia " | NCI, 1S-KSU, Lanit | 1C: Document flow | 40000 | ]|... | |
| VTB24 | Synthellect | TESSA | 30000 | ]|... | |
| «VimpelCom " | AT Consulting | Documentum | 30000 | |... | |
| Federal Tax Service of Russia | Business Logic | ECM Logic | Creation of ECM subsystems for Tax-3 AIS of the Federal Tax Service of Russia | ||
| «Транснефть» | CROC | Documentum | 25000 | |... | |
| «Сургутнефтегаз» | Directum | Directum | 20,000 | |... | |
| «Т Плюс» | Akelon | Directum | 16000 | ]|... | |
| Правительство Удмуртской Республики | Directum | Directum | 10000 | |... | |
| Правительство Ростовской области | EOS | Case | 10000 | ]|... | |
| "ФМС России" | Business Logic | EDMS Logic | 8000 | ||
| «Металлоинвест» | 1C-KPD | 1C: Document Flow | 6000 | Building a Unified Electronic Document Management System | |
| «Ingosstrakh " | Directum | Synerdocs | 6000 | ]|... | |
| МРСК Центра | Ensys Technologies | Documentum | 5400 | Procurement of licenses for 282.4 million rubles for a period of at least 10 years for the development of Documentum| | |
| «Алроса» | Timlis Consulting | Docsvision | 5000 | ]|... | |
| Росгеология | Haulmont | Thesis | 4150 | |... | |
| «RusHydro " | Lanit | LanDocs | 4000 | |... | |
| «Sibur Holding | CROC | CROC KSED based on Documentum | 3500 |
| * Approximate planned or current number of licenses, AWS or users | TAdviser 2016 |
In which industries in 2015 - 2016 there is the greatest demand for EDMS/ESM?
The greatest demand for EDMS/ESM systems is observed in the public sector, including among companies with state participation, as well as in the extractive industry and production.
Market participants do not notice any obvious changes in the structure of demand. For example, Alexander Bader, director of ECM at TerraLink, recalls that the need for document automation usually stems "either from a large number of business transactions, or from their high cost, or from the high price of an error, or from everything said, taken together."
Therefore, according to him, in an enlarged manner, there are three groups of enterprises presenting an increased demand for document management:
1. Mass customer-oriented and related document streams,
2. Focused on large (and very large) industrial production,
3. Public administration bodies.
"Understanding this, it is not surprising that, as always, the main users are retail, telecom, oil production and processing," notes Alexander Bader, adding that the agro-industrial sector and pharmaceuticals stand out from the new industries that have not shown their needs in document management any seriously earlier. "This, perhaps, should be understood as one of the consequences of the current import substitution policy as a whole," the representative of TerraLink believes.
Directum notes that about 42% of their clients are extractive industry companies, and regional authorities are in second place (19.4%). At the same time, large corporations (from 1000 employees) still bring the largest turnover, however, in the last couple of years Directum has noticed an increase in interest from small and medium-sized businesses.
Vladimir Andreev, President of Docsvision, highlights public administration and the oil and gas industry, in which the process of scaling EDMS systems is actively underway. "We also feel quite powerful demand from financial structures and defense enterprises," says Andreev.
MaiTek believes that currently the greatest demand for ECM systems is observed in industry, especially in the factories of the defense complex.
| | Enterprises of this industry are most in demand by the market, have a large number of stable orders. It so happened that in the late 90s and early 2000s, production missed the first wave of automation and remained "on paper." And you need to optimize your processes as quickly and as efficiently as possible, "says Ruslan Shakirov, General Director of MayTek. | |
Dmitry Shushkin, Deputy General Director of ABBYY Russia, identifies 5 industries - demand leaders. These are industry, power, the financial sector, telecom and government organizations.
In general, according to the representative of ABBYY, we can say that there is demand wherever work with documents and data is required.
| | In addition, every year IT systems in companies are becoming more complex, which means the amount of data inside them is growing. This requires the development of solutions in the field of EDMS and ECM. Content management in organizations from different fields requires the addition of traditional systems with data analysis tools, especially unstructured ones, explains Shushkin. | |
According to Viktor Weinstein, CEO of Logic of Business (AiTi Group of Companies), the demand for EDMS does not have a pronounced industry character. Moreover, everyone has EDMS in one form or another.
| | But as for archival and other ECM solutions, there is an unsavory field here, both in the state and corporate sectors. Our latest customers are the public sector, oil and gas, banks. Traditional set, - the expert notes. | |
Leading Companies for EDMS/ECM Implementation in Industries
According to TAdviser data (only public projects are taken into account), the leader in EDMSECM implementations/systems in the public sector is the company KS-Consulting"," a partner of the company "" Electronic Office Systems(developer of the EDMS "Delo"). This is followed by the company itself, EOS(Digital Design partner-integrator Docsvision), ELAR and "" (Office Dock another EOS partner).
In the financial sector,, and construction to trade mechanical engineering, the company leads. ELMA
2015
Distribution of EDMS/ECM projects by industry
According to TAdviser, as of October 2015, the most active EDMSECM projects/were implemented in the public sector and social structures. In total, over the entire observation period, the TAdviser base was replenished with 3195 EDMS/ESM projects, of which 734 were completed in the public sector.
High demand for electronic document management systems and ECM systems is also supported in the financial sector, construction, trade, engineering and power. The top 10 industries, among which the most popular EDMS/ESM are presented below.
If you look at the shares of industries, then the public sector accounts for almost a quarter of all EDMS/ESM implementations. Other industries have shares of less than 10%.
According to Elena Ivanova, head of the Marketing Department of EOS, the financial sector, traditionally an active consumer of EDMS, has slowed down today. At the same time, growth is observed in the public sector, construction, fuel and energy complex, oil and gas.
Vladimir Andreev, President of Docsvision, believes that in the sectoral context, as before, government agencies, the oil and gas industry are most active, the activity of the financial sector and construction has slightly decreased, but the agricultural industry and the defense sector have become more active.
Vasily Babintsev, Director of Marketing at DIRECTUM, notes that the most active consumers of the EDMS/ECM market are industries that create profits and maintain the trend of long-term development both nationwide and on the world market.
"Traditionally for our country, such are the oil and gas sector, power, a number of real production sectors. Also, in the wake of automation, projects in state authorities continue. The banking sector and retail have become more restrained, because crisis phenomena have affected these areas more strongly, "says Babintsev.
Leading Companies for EDMS/ECM Implementation in Industries
According to TAdviser (only public projects are taken into account), the leader in EDMSECM implementations/systems in the public sector is the company KS-Consulting"." The financial sector has the most projects. In, and Digital Design construction to trade mechanical engineering, the company leads. ELMA
Major projects
According to the TAdviser database, the largest EDMS/ESM project among government agencies is the electronic document management system under the Justice state automated system, which was created on the basis of the EDMS Delo. The system employs over 67 thousand users.
The top 3 largest projects also include the implementation of the EDMS Practice system in the metropolitan government (58 thousand users) and the EMC Documentum implementation project in Rosatom (50 thousand licenses).
It should be noted that 10 of the 20 largest projects in the public sector were carried out on the basis of the Delo system developed by Electronic Office Systems (EOS).
The largest EDMS/ECM projects in the Russian public sector by the number of users (January 2013 - October 2015)
TAdviser, 2015
As for the commercial sector, the project for the implementation of the DocsVision EDMS in Sberbank stands out here - the system covered about 100 thousand employees of a financial institution. Also among the largest projects should be the implementation of EMC Documentum in Rostelecom (75 thousand users) and EDMS Delo in the Central Bank of the Russian Federation (more than 37 thousand licenses).
Among the largest projects in the business presented in the table, EMC Documentum (7 projects) was implemented more often than others.
The largest EDMS/ECM projects in the commercial sector of Russia by the number of users (January 2013 - October 2015)
* 30,000 users expected by the end of the project
TAdviser, 2015
2013-2014
According to TAdviser as of September 2014, the most actively implemented EDMS/ECMs in Russia are implemented in the public sector, primarily for authorities, but also for companies with state participation. In the total mass of EDMS projects accumulated in the TAdviser database, and there were 3172 of them as of September 2014, projects in the public sector account for a quarter (more precisely 23.8%). We add that about 20% of the annually implemented projects fall into the database, some of them remain closed due to non-disclosure of information about customers and a number of other circumstances.
In monetary terms, in the total volume of the EDMS market in Russia, including implementation services, the share of projects in the public sector reaches up to 40%. Also, as evidenced by TAdviser statistics, the demand for electronic document management systems is high in the financial sector (banks, insurance companies), in trade, construction, engineering and other industries (see table). Companies in the field of telecommunications, medicine and pharmaceuticals, science and education are also distinguished .
Distribution of EDMS projects in the TAdviser database by industry over the entire history of observations
| № | Industry | Number of Projects | % of total |
| 1 | Public sector | 754 | 23,8% |
| 2 | Financial Services | 281 | 8,9% |
| 3 | Trading | 210 | 6,6% |
| 4 | Construction | 191 | 6,0% |
| 5 | Mechanical Engineering | 182 | 5,7% |
| 6 | Education | 149 | 4,7% |
| 7 | Power | 139 | 4,4% |
| 8 | Consulting | 105 | 3,3% |
| 9 | Medicine | 101 | 3,2% |
| 10 | Telecom | 99 | 3,1% |
| Others | 959 | 30,3% | |
| Total | 3172 | 100,0% |
TAdviser Center, September 2014
It is worth noting that, unlike other business systems, projects based on EDMS are always quite significant in scale. The average implementation usually ranges from 100 to 300 jobs, while there are many such projects where the number of EDMS users goes to thousands. However, this does not affect the high cost of implementation: the actual number of licenses purchased is usually much less than the number of real users. In addition, if users account for thousands, companies often receive an unlimited license from the EDMS provider, that is, it does not limit the limit on the number of users working in the system.
Among state-owned companies for the period from the beginning of 2013 to September 2014 (meaning projects that were completed during this period, or the next stage of the previously launched implementation was underway) The electronic document management system within the State Automated System Justice system, which operates on the basis of the Delo platform, is distinguished by the scale (EOS) (more than 67 thousand users), as well as the implementation of the Practice of EDMS for 52 thousand in the executive authorities of the Moscow region, Documentum in Rosatom (30 thousand) and the introduction of Etla (EDO) in the Department of Health and Social Development of the Oryol Region for 10 thousand. AWS.
The largest EDMS/ECM projects in the Russian public sector by the number of users for 2013 - the first three quarters of 2014 *
TAdviser Center, 2014
* Based on project data placed in the TAdviser database and completed between January 2013 and September 2014
In the commercial sector, the largest EDMS project is the introduction of DocsVision in Sberbank of the Russian Federation, the replication of the system is still ongoing: according to the bank itself, now 100 thousand bank employees work in EDMS on this platform.
In addition, the project in Rostelecom for 75 thousand users based on Documentum deserves attention, which has already covered almost all regional branches of the company. And projects in the Central Bank of the Russian Federation, VimpelCom, VTB 24, Transneft.
The largest EDMS projects in the commercial sector of Russia by the number of users for 2013 - the first three quarters of 2014 *
- The project is scheduled to be completed in 2015.
* * The company uses an unlimited license, as of September 2014, more than 3 thousand users worked in the system, their number will increase. The total number of employees of the company is 40 thousand
.
TAdviser Center, 2014
2012
According to the TAdviser Center (based on the base of 2383 EDMS projects as of September 2013), in the entire history of observations, the most active electronic document management systems were introduced in the following industries: public sector (626 projects), financial services (215), education and science (128), mechanical engineering and instrumentation (124), trade (124), construction (123), power (107), telecommunications and communications (79), oil and gas (78), in health care and transport - 77 projects each.
Separately, in 2012, the following industries were in the lead in terms of the number of projects:
| № | Industry | Number of Projects | % of total |
| 1 | Public sector | 119 | 28,3 |
| 2 | Financial Services | 51 | 12,2 |
| 3 | Construction | 23 | 5,6 |
| 4 | Education and science | 22 | 5,3 |
| 5 | Neftegas | 21 | 5,0 |
| Others | 175 | 41,6 | |
| Total | 421 | 100,0 |
TAdviser Center, 2013
The largest projects, according to TAdviser, in 2012-2013 were implemented mainly in government agencies, banks, telecommunications companies, engineering and mining companies.
The largest EDMS/ECM projects in the Russian public sector by the number of users for 2012 - the first three quarters of 2013 *
TAdviser Center, 2013
* Based on project data placed in the TAdviser database and completed between January 2012 and September 2013
The largest EDMS projects in the commercial sector of Russia by the number of users for 2012 - the first three quarters of 2013 *
TAdviser Center, 2013
* Based on data on projects placed in the TAdviser database and completed between January 2012 and September 2013 with more than 1,000 users.
For example, in 2012-2013 EDMS , such large projects as implementation Documentum in "" Rosatom(50 thousand users), Delo-Web within the framework of state automated system "Justice" (48.5 thousand users) were implemented on the Russian market, the Central Bank implemented Case (EOS) more than 60 thousand users in two projects, Rostelecom the EMC Documentum system was implemented for 56 thousand users, in "" - Sberbank of the Russian Federation Docsvision 50 thousand employees.
Expert comments
Gleb Lukin, General Director of Letograf, believes that EDMS is a universal technology. "Wehave finally reached the point where the EDM has ceased to be the domain of any one industry or one type of organisation. Today, an organization of any scale needs an electronic document management system, since modern EDMS functionality is able to solve the tasks of working with corporate information as efficiently as possible in the broadest sense, including through integration with external corporate systems. The introduction of affordable cloud services makes it possible to predict a jump in the development of the SMB segment, "the expert noted. In general, depending on the specifics of the platform, certain customers may gravitate in its favor. On the contrary, there are universal solutions that meet typical business needs. For example, Alexey Budin, CEO of ELMA, notes: "We do
not observe any pronounced demand in the market. They think about optimizing processes, first of all, those companies that see their future well. Today it is no longer a tribute to fashion - it is a real tool that gives a return. "Vladimir Andreev, president of DocsVision, explained that as often as in the public sector, the Docsvision platform is implemented in financial sector enterprises and banks, in petrochemical enterprises and telecommunications companies. However, despite the common platform, these implementations can be very different even in enterprises of the same industry.
"For example, in banks, Docsvision is used both for traditional tasks of documentation management, and for solving tasks of process management and even for creating a specific financial institution of applications - for example, managing credit issuance processes or currency control processes," he added.In addition to the industries listed above, the EOS notes good dynamics of implementations among construction and trading companies. Oleg Beilezon, chief ECM-architect of the Logic of Business, said that,
"Since the EDMS is not just a system for automating workflow, but a system for everyday work with documents, it is not an exaggeration to say that all modern organizations need EDMS. If small enterprises can be content with their own developments, free versions or cloud applications, then specialized solutions are required for organizations with a staff of 100 employees and above, "the expert believes.
A large circle of potential customers of ECM systems was listed by TerraLink ECM Development Director, member of the Docflow expert council, Alexander Bader. According to him, a higher level of demand for ECM systems is observed in key sectors of the economy, such as oil and gas production and processing, energy, and the production of mass demand goods.
"Strictly speaking, the greatest demand is presented by those industries where there is the highest competition for the attention of the client and/or where it is most important to ensure the saving of production resources - banks, telecommunications, retail trade. There is a positive incentive - the better and faster the processing of strategic information, the greater the profit, "said Alexander Bader.
According to him, there is also some "incentive of intimidation." It is characteristic of industries where there is an increased sensitivity to the composition and availability of documents related to the production and quality control of products/services.
Steady demand for content automation systems has traditionally been shown by structures related to the defense of the state, the protection of public order and security, government bodies of all levels - this market is not so open, but does not lose its attractiveness for suppliers. "It'swrong to talk about the peak of demand or excitement. The implementation of ECM initiatives is not at all a one-time action or a tribute to fashion. This is the strategic direction of development of any company, "summed up Alexander Bader.
See also
- EDMS (more)
- ECM – Enterprise Content Management
- EDMS (Software Technologies)
- EDMS (implementation methodology)
- ECM (Global Market)
- ECM Top Trends
- EDMS (Russian market)
- Trends in the Russian EDMS/ECM systems market
- Geography of EDMS/ESM projects
- EDMS in SaaS format
- EDI - Electronic Data Exchange
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