Borzo Dostavista

Borzo is a global brand, in Russia the company continues to operate under the Dostavista brand (November 2021).

History

2022: Idriss Al Rifai's appointment as CEO

On January 20, 2022, Borzo, an international courier delivery service, announced the appointment of Idriss Al Rifai as CEO. Idriss will be engaged in business development and development of new Borzo products in 10 countries of the company's presence. Read more here.

2021

Delivery products for brands and online stores

On November 29, 2021, Dostavista, a global crowdsourcing delivery service on the day of order, announced products to help brands and sellers deliver fast delivery in 10 countries.

The presented Dostavista functionality is designed to help brands and online stores increase recognition and provide a positive experience for customers:

• Returns: customers will be able to immediately return the goods they did not like to the courier. Thanks to this, companies will be able to provide their customers with partial delivery, which is especially relevant for clothing and accessory brands.
• Branded messages: Companies can now brand text messages for customers, allowing recipients to immediately understand who sent them the order.

Combined with existing features such as real-time tracking, which allows customers to see in real time the position of the delivery courier, the proposed features will help companies improve service for their customers by providing them with the information they need, as well as optimizing the delivery process.

"We work with businesses ranging from small and medium to large businesses, particularly in e-commerce, they use Dostavista to deliver orders to their customers on the same day. We are constantly working to add new solutions for businesses to help them deliver customer experience, "said Mike Aleksandrovsky, Founder and CEO of Dostavista. "Our infrastructure helps ensure our customers can compete with major retailers and manufacturers."

Dostavista provides same-day intracity delivery. All customers need to do is request delivery on the Dostavista website, in the mobile application or through its API, the courier will pick up and deliver the goods. In the third quarter of 2021, Dostavista delivered 10 million deliveries worldwide. Dostavista's global courier pool exceeds 3 million couriers serving more than 2 million active customers.

Raising $35 million of investments, rebranding

Logo in 2020

At the end of August 2021, the Dostavista courier service announced the attraction of $35 million in investments and rebranding. It will now be called Borzo.

The Series C funding round was led by a fund of. UAE Mubadala Also invested in the project were Russian Direct Investment Fund (RDIF) the Swedish VNV Global, venture capital funds Flashpoint Venture Capital Alexander Konoplyasty AddVenture and Maxim Medvedev. The parameters of the transaction, including the shares of investors and the estimated value of the startup, were not disclosed. Dostavista intends to spend the funds raised on international expansion and development of new products.

Borzo raised $35 million in investments

We at Borzo have always believed that courier delivery will become the new normal, as it is beneficial for all parties involved, and we are glad that this is happening, says Dostavista founder Mike Alexandrovsky. - After the completion of the new round, we continue to move towards our goal of becoming one of the leading courier companies in all markets in which we operate. To achieve this goal, we believe it is important to ensure that the company's brand perception is quickly synchronized and consistent. That's why we renamed it Borzo.

By the end of August 2021, Dostavista has 2 million users, 75% of which are representatives of small and medium-sized businesses. More than 2.5 million couriers are connected to the service, which often deliver parcels during the day. Up to 3 million orders are issued through Dostavista every month.

The plans of the RDIF and Middle East funds to invest in Dostavista became known back in early June 2021. Then the general director of the fund, Kirill Dmitriyev, said that given the growth in demand for delivery services and the expansion of the e-commerce segment, Dostavista will be able to continue active expansion in the Russian and world markets.^[1]

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