The company develops IT solutions for business automation in the field of marketing, analytics and sales. Introduces out-of-the-box solutions to quickly build into the company's IT architecture.
One of the key areas is the creation of services based on artificial intelligence to improve the efficiency of enterprises.
The company is included in the list of accredited IT companies, we are the operator of a partner program for integrators and IT developers for digital business transformation.
Performance indicators
2024: Revenue growth by 5 times to 1.8 billion rubles
As TAdviser found out in early September 2025, the developer of IT solutions for Sber Business Software companies recorded revenue of 1.8 billion rubles in 2024. This is almost five times more than in the previous year, when the figure was 383.35 million rubles.
The cost of sales on an annualized basis jumped from 173.99 million rubles to 774.06 million rubles. Management expenses more than quadrupled - from 111.61 million rubles to 476.16 million rubles. Revenues from sales of products, goods, works and services increased from 468.94 million rubles in 2022 to 1.9 billion rubles in 2023. Payments to suppliers (contractors) for raw materials, materials and work rose from 142.68 million rubles to 510.48 million rubles. The costs in connection with the remuneration of employees amounted to 964.33 million rubles against 199.66 million rubles in 2022.
In 2023, Sberbank Business Software received 1.03 billion rubles in gross profit. For comparison, a year earlier this figure was 209.36 million rubles. Profit from sales increased from 97.76 million rubles to 553.83 million rubles. At the same time, net profit soared from 98.69 million rubles to 530.17 million rubles.
Sber Business Software specializes in the development of IT and AI solutions for automating business processes, developing sales and client service. The company's products include SberTarget - marketing tools for attracting customers and sales growth, as well as SberCRM (CRM system) - a business process automation platform that helps you work with your customer base, collect leads, track customer and employee actions and automate routine operations. In addition, AI services for business are offered - predictive technologies for automation and forecasting, speech analytics, computer vision, etc.[1]
History
2025
How AI assistants help air carriers
Sberbank Business Software experts talk about the wide range of opportunities and prospects that AI assistants and smart bots provide for air carriers, as well as share cases from their implementation experience. Read more here.
TAdviser interview with AI director Maxim Ivanov
Sberbank Business Software is developing solutions based on artificial intelligence for the country's largest companies. In January 2025, Maxim Ivanov, director of artificial intelligence at Sber Business Software, told what economic effect AI brings, what to pay attention to at the start of the project, what problems may arise when implementing and how to avoid them. Read more here.
2024: TAdviser interview with SberCRM Platform Development Director Andrey Obukhov
Knowing your client is an important task of any business. Companies accumulate data about them using various software tools: from a table Excel to multifunctional CRM systems. However business processes , different companies can differ significantly, these differences are also superimposed on the specifics of the industry. About how modern CRM solutions reach the level of "new versatility," combining it with deep customization, TAdviser said Andrei Obukhov SberCRM Platform Development Director Sber , Business LLC. Software Read more here. [1]
2023
9th place in the ranking of TAdviser "The largest suppliers of CRM systems in Russia"
Sberbank Business Software took 9th place in the ranking "Largest suppliers of CRM systems in Russia," prepared by TAdviser in December 2024 based on the companies' revenue from the implementation/supply of such solutions for 2023. Read more here.
7th place in the TAdviser rating "Income of participants in the voice and chat bots market in Russia"
Sber Business Software took 7th place in the ranking of developers and suppliers of platforms for creating voice and chat bots, prepared by TAdviser in November 2024 based on the revenue of companies from the development and implementation of relevant platforms at the end of 2023. Read more here.
Overview of the Harvest Seasons Platform to Optimize Wild Plant Harvesting
The potential of industrial harvesting of wild plants in Russia is more than $4 billion. Against this background, the regions are actively developing a business for the collection and processing of berries, mushrooms, nuts and other wild resources. Many of the entrepreneurs faced typical problems for the industry: postscripts of receivers, cash settlements, an opaque procurement process and the lack of a single system for all participants in the process.
Especially for solving such problems, Sber Business Software has developed the Collection Seasons platform. Read more here.
Why an effective personalization strategy relies on empathy
Sber Business Software team shares practical experience and insights on how to digitize emotions and turn them into sales. Read more here.
Notes
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