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TargetAI (Target Plus)

Company

Information Technology
Since 2018
Russia
Southern Federal District of the Russian Federation
Arkhangelsk
163002, Novgorodsky pr., 32, office 306


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Owners:
IIDF Invest
Hyve

Content

Owners

TargetAI is an artificial intelligence-based conversational interface platform.

History

2025

Attracting ₽115 million investments

The Russian target ai company, which creates corporate artificial assistants, raised ₽115 million as part of the Pre-Series A investment round. The deal took place in June 2025. The round was headed by a group of Russian funds, which included Haiv and the Internet Initiatives Development Fund.

The company will use the funds raised to improve the t.os technology platform, which serves as the basis for creating virtual employees based on large language models, the target ai press service reports. The platform specializes in client service automation, sales processes, and enterprise training through LLM agents.

Russian developer of corporate AI assistants target ai attracted ₽115 million investments

Target ai solutions are based on communication agents with large language models instead of the traditional Natural Language Understanding script bots. According to the developer, the use of LLM agents ensures complete automation of processes, reduces implementation time by ten times and increases client satisfaction by half compared to NLU bots.

The technology supports text and voice formats. Voice agents show a response rate of less than 600 milliseconds. The system includes adaptive interrupt mechanisms that respond to the noise background level in the user's environment.

The platform provides multi-agent interoperability. Agents can call each other and transfer control based on the principle of task specialization. The functionality of the super agent is available, which automates the process of creating work agents.

According to target ai estimates, the Russian market for automation of customer services and sales using artificial intelligence reached ₽14 billion in 2024. The segment's growth rate exceeds 40% annually. The potential to direct virtual employees based on LLM agents could amount to over ₽50 billion by 2029.

IIDI Invest bought 5% of TargetAI

On March 12, 2025, it became known that Rostelecom acquired a 5 percent stake in Target Plus LLC, the developer of a service for monitoring employee activities and robotizing telephone service. There is no information on the value of the transaction as of the specified date.

The share of 5% in the Target Plus structure was received by the organization IIDF Invest"," a joint company ASYA (69%) and Rostelecom (31%). The transaction was carried out through an increase in the authorized capital. Other owners of Target Plus include several individuals, including the founders of the company (about 68%), LLC FTV 3 (15%) and a subsidiary "LLC" VimpelComHyve(13%).

Rostelecom acquired a stake in a service that monitors the work of employees and automates telephone service

Target Plus (resident) Skolkovo , operating under the Cashee brand, was founded in 2018 in. Arkhangelsk It is engaged in the implementation of technically complex projects in the field, in particular, artificial intelligence creates tools for automating the control of employees of retail enterprises based on speech analytics. For this platform, the company has developed unique language and acoustic models. The hardware of the system includes a microphone that is installed on the cash register and records the employee's work shift. Audio recordings are sent to the server, where they are divided into fragments in accordance with information about checks passed through the cashier. The dialogs are then translated into text and mapped to the service standard. Reports to managers on compliance/non-compliance with service standards are generated at the output.

In addition, Target Plus has developed a robotization system for the first line of the telephone support service: the bot replaces the live operator. Those created within the platform robots for incoming and outgoing calls communicate with the interlocutor, collect and record the necessary data, while interacting with third-party information systems.[1]

By decision of the expert council of the Moscow Startup Summit in October 2025, the TargetAI platform was recognized as the best solution using Sberbank: GigaChat (GigaChat) to create, test and monitor artificial intelligence systems using language models. The development helps build a personalized client experience in which artificial intelligence independently solves up to 100% of customer requests.[2]

TargetAI specialists use GigaChat as one of the reference LLM models for customers who care about localizing and using Russian models in a loop that is safe for personal data. For example, GigaChat works great in manager mode - it defines topics and distributes tasks to other agents.[3]

Notes

  1. ↑ The joint company ASI and Rostelecom entered the capital of the service for monitoring the work of employees and robotizing telephone service
  2. ↑ How Russian startups are developing
  3. ↑ "We want to redefine the customer service market and become a leader in this category." How a startup from Russia teaches AI a human service
Источник — «https://tadviser.com/index.php/Company:TargetAI_(Target_Plus)»

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